Improper processing of a life insurance claim will affect the amount of time that it takes for you or your family to receive the funds that you’re entitled to. This can cause a bad situation as you may not be able to pay for a proper funeral or burial without this money. If you understand the process then you may not only be able to secure the money faster but you may be able to negotiate various arrangements for the payment of the money if you need to.
Someone should contact the life insurance company as soon as they’ve found out that the person has passed away. While they may be grieving it’s important to get the process started so that the funds aren’t delayed and the funeral can be paid for. It’s often best to contact an agent within 24 hours after the person has passed away. If you are unsure if the deceased had a life insurance policy then you will need to either ask other family members, the person in charge of the affairs or you may have to resort to calling local life insurance companies.
After you’ve notified the agent that the person has passed away you will then have paperwork sent to you or that you can pick up that needs to be filled out. The beneficiary doesn’t have to be the person to fill out the paperwork. However the beneficiary will need to be there to get the payment as well as to verify the claim. If any questions arise during the process of filling out the paperwork you should immediately contact the agent and get an answer so that you don’t delay the funds further.
The next step is for you to collect the certificate of death. You may be able to get this directly from the funeral director. If you are unable to get it from the funeral director then you will have to go to the coroner’s office to get it. The first thing you should do upon getting the death certificate is to make copies of it. You will need to send these copies out to the insurance company. Be sure to create enough copies of the death certificate in case the person had multiple life insurance plans. Each company will need to have at least one copy of the certificate. Be sure not to send out the original document to the insurance company unless they need it for a special situation. In most cases your copy will be acceptable for the insurance policy.
You should then contact the life insurance agent and discuss how the payment is supposed to be paid out. The policy may give you one lump sum or it may require payments over time. It’s best to try to get a large sum up front and then have the rest paid in payments if possible. The life insurance company should pay the money quickly as most funerals are held within the first week after a person has passed away. If you feel there is any delay in the process then you should contact the life insurance company and find out where the account stands.
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