Accident insurance claims are actually very easy to file, but the excitement over the accident may make it more difficult to achieve correctly. If you file everything the right way your claim should be done within a week, although it may be a month before you get a check for any damage or medical bills.
After an accident, the first thing you must do is ensure that everyone is safe. In case of a grave accident, you must immediately ask someone to cal at 911 for assistance. You must also remember to not rush into admitting your fault. If it gets proved that the accident was not caused due to your mistake, you may still have to have the compensations. Try to get control over the situations, calm people around you and then approach the other driver or drivers
You must approach the other party only to exchange contact details and information. You must get details like their names, address, and phone number. If you find that the other driver is upset then let the police officer arrive and take this information on your behalf. The police officer will draft a report with whatever information he can gather by talking to both parties and inspecting the accident area.
You must quickly take a few pictures of the accident spot before anything else. If the accident took place in a busy area then they would want to get the vehicles moved out at the soonest, so you must click pictures before the mess is completely cleared up. You must click pictures that of the show the damage caused to both cars and the surrounding area.
You must also call your claims representative at this time. If both the parties have a little time to spare then the claims representative can come at the spot and inspect. They assist in the claims process by taking pictures, questioning the witnesses, and preparing the report accordingly. The agents also assist you by filling up the form either with you in person or over the phone. The agents may want to know the accurate time and location of the accident. You may also get a copy of the police report and send it to the insurance company.
After you call your claims agent, take pictures, and get the other driver’s information you will be able to leave the scene. If you hit someone’s car and leave without leaving any information it is known as a hit and run. A check should come to you through the mail for the damages, but this can take a long time. You will probably have to pay for repairs out of your pocket before you are reimbursed for them.
You can ask the representative if you have any questions, to understand the claims process in a better way. You may have questions regarding your coverage, because dissimilar plans provide coverage for different types of accidents. You may also ask how long it would take to get all the paper work and formalities completed, though it is mostly done within a week. In cases of serious and complex accidents you may get your lawyer oversee your paper work and other legal matters.
Graham McKenzie is the content syndication coordinator for Carinsurancesa.co.za. South Arica?s leading car insurance portal.
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