If you’re like millions of other people across the country these days, you may be looking for ways to economize and stretch your dollars. If so, you may want to take a look at direct auto insurance as an alternative to using the traditional insurance agency for insuring your car.
Would you trade lower rates for dealing with a website rather than a human being? If you are considering direct auto insurance, that’s the question you have to ask yourself. Two factors have combined to create direct auto insurance: no-fault insurance and the Internet. With direct insurance, you deal directly with the insurer rather than through an independent agent. Cutting out the middleman allows direct insurers to offer lower rate. Some provide offices; some are strictly available over the phone or across the Internet.
The majority of direct auto insurance firms operate only in states or areas where no-fault auto insurance is mandatory. In circumstances where fault determination is taken out of the settlement equation, firms can calculate their rates with much higher statistical certainty. The downside is that safe drivers must go to civil court to recover monies lost to higher insurance rates due to claim-filing for damages that were not the fault of the policyholder.
In fault-allocation localities, who pays the cost for damages and losses incurred in a traffic accident is determined by a finding of fault. It is a fact that payouts are delayed and civil court cases are many in fault-finding jurisdictions. In these jurisdictions, the job description of the insurance agent includes hand holding and claims expedition. But under no-fault rules, the payout is made simply based on damages incurred. This means an insurance appraiser, rather than an agent, is the key player.
The purpose of going no-fault is to reduce wait times for accident victims. The only kink in the pipeline is at the insurance appraiser stage. No-fault states typically avoid creating a bottleneck in the claims settlement pipeline at the appraiser by instituting state-run or licensed collision centers. For these reasons, insurance companies are willing to run in no fault states exclusively and offer no agents but provide attractive discount rates.
If there is an area in which one is vulnerable under direct auto insurance, it is in claims that are complicated by physical injury. The affects of a physical injury can continue throughout a person’s life. With an agent, the consumer has someone who is familiar with their case and can navigate the insurance process on their behalf. And the agent is available to do that at the start of the injury, when the consumer needs the help the most. It simply is not possible for a call center to take the place of face-to-face contact.
With more and more consumers become aware of options that are available for their insurance dollars, the direct auto insurance is gaining the upper hand. Many such companies now have claim agents that are assigned to the insured and remain on the case until settlement. When considering going with a direct auto insurance firm, check them out carefully – do more than get a rate. You can go to the Insurance Institute of America website and get more info on any direct auto insurance firm.
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